Attract The Concierge
The sell-side chatbot, grounded only on Larauna's own services and FAQs, with layered guardrails (it won't quote firm prices, invent clients, or follow injected instructions). Captured leads land in the CRM with an AI score.
Deliver The agent council
An orchestrator convenes only the specialists a case needs, they reason on a shared case file, and propose a decision — you choose what needs sign-off. Most clients start supervised, then graduate routine actions to hands-off. Pick a task and a record, then run it.
Autonomy
Every decision waits for your approval.
Support Care — the support loop
A client submits a ticket through the secure portal; the council triages it read-only; a human approves a change report before anything happens. No production change is ever auto-applied.